30 DAY GAURENTEE POLICY
Murk Coffee 30-Day Money Back Guarantee
At Murk Coffee, we stand behind the quality of our mushroom coffee and want every subscriber to feel confident in their purchase.
✅ Eligibility
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Our 30-Day Money Back Guarantee applies only to active subscription orders placed directly through murkcoffee.com.
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The guarantee is valid for first-time subscription purchases only.
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Refunds apply to the most recent subscription order within 30 days of delivery.
📅 Timeframe
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You must request a refund within 30 days of receiving your order.
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Requests made after 30 days are not eligible.
📦 Returns
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In most cases, you may keep or dispose of the product — no return shipment required.
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We may, at our discretion, ask for the unused product to be returned before processing the refund.
💳 Refund Method
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Approved refunds will be issued to the original payment method used at checkout.
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Refunds typically process within 5–10 business days after approval.
🚫 Exclusions
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Single-purchase (non-subscription) orders are not covered.
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Shipping fees, if any, are non-refundable.
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Abuse of the policy (e.g. repeated refund requests) may result in ineligibility.
🙋 How to Request a Refund
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Email us at support@murkcoffee.com with your order number and the reason for your request.
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Our team will review your request and confirm next steps.